This paper launches a seven-part series of articles on personnel management for hospital pharmacists. The series is designed to help hospital pharmacists who supervise other workers improve their skills in handling personnel matters. Methods of managing the pharmacy manager will be reviewed, including the establishment of goals and priorities, time management, and mechanisms for coping with stress. Techniques for recruiting, interviewing, and hiring and for training new employees will be presented. Several motivation theories will be examined and applied to professional and supportive personnel in the pharmacy department. Methods of evaluating performance and disciplining employees will be reviewed. Each article will include typical examples from hospital pharmacy practice to illustrate the concepts.
