- Elaine Comeau: St Joseph Hospital, Augusta, GA 30904, USA. elainec@stjoshosp.org
In general, the unannounced JCAHO survey is a more positive and patient-focused process than surveys in the past. Staff are able to demonstrate and explain what they actually do in their job on a day-to-day basis rather than stating policies. In the continuous survey-readiness process, there is less emphasis on document preparation and more on effective care. The process is appropriately clinically focused.