Teaching communication and therapeutic relationship skills to baccalaureate nursing students: a peer mentorship simulation approach.

Leslie W Miles, Linda Mabey, Sarah Leggett, Katie Stansfield
Author Information

Abstract

The literature on techniques for improving student competency in therapeutic communication and interpersonal skills is limited. A simulation approach to enhance the learning of communication skills was developed to address these issues. Second-semester and senior nursing students participated in videorecorded standardized patient simulations, with senior students portraying the patient. Following simulated interactions, senior students provided feedback to junior students on their use of communication skills and other therapeutic factors. To integrate the learning experience, junior students completed a written assignment, in which they identified effective and noneffective communication; personal strengths and weaknesses; and use of genuineness, empathy, and positive regard. A videorecording of each student interaction gave faculty the opportunity to provide formative feedback to students. Student evaluations have been positive. Themes identified in student evaluations include the impact of seeing oneself, significance of practicing, getting below the surface in communication, and moving from insight to goal setting.

MeSH Term

Adult
Clinical Competence
Communication
Curriculum
Education, Nursing, Baccalaureate
Education, Nursing, Continuing
Empathy
Female
Humans
Interpersonal Relations
Mentors
Nurse-Patient Relations
Patient Simulation
Peer Group
Role Playing
Students, Nursing
Teaching

Word Cloud

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