How to Improve Patient Safety Literacy?

Yoon-Sook Kim, Hyun Ah Kim, Moon-Sook Kim, Hyuo Sun Kim, Mi Jeong Kwak, Jahae Chun, Jee-In Hwang, Hyeran Kim
Author Information
  1. Yoon-Sook Kim: Department of Quality Improvement, Konkuk University Medical Center, Seoul 05030, Korea.
  2. Hyun Ah Kim: Office of Quality Innovation, Samsung Medical Center, Seoul 06351, Korea.
  3. Moon-Sook Kim: Medical Nursing Department, Seoul National University Hospital, Seoul 03080, Korea.
  4. Hyuo Sun Kim: Performance Improvement Team, Uijeongbu St. Mary's Hospital, Uijeongbu 11765, Korea.
  5. Mi Jeong Kwak: Quality Improvement Team, Korea University Anam Hospital, Seoul 02841, Korea. ORCID
  6. Jahae Chun: Nursing Department, Severance Hospital, Seoul 03722, Korea.
  7. Jee-In Hwang: Department of Nursing, Kyung Hee University, Seoul 02447, Korea.
  8. Hyeran Kim: Department of Quality Improvement, Konkuk University Medical Center, Seoul 05030, Korea.

Abstract

The aim of this comparative study involving pre- and post-tests was to analyze the effectiveness of patient safety educational materials developed for the Comprehensive Plans for Patient Safety in Korea (2018-2022), and to suggest how to improve patient safety literacy. A face-to-face survey interview comprising items related to general information and patient safety literacy was completed by 217 patients and their families who visited three general hospitals in Seoul and one general hospital in Gyeonggi-do for treatment between 25 October and 15 November 2019. In the interview, the patients were asked questions about whether the patient safety educational materials were "easy to understand," provided "help in safe hospitalization," and enabled patients to practice patient safety independently ("do it yourself"). The literacy of the patient safety educational materials was analyzed using a paired -test with a value of 0.05. The comparison between patient safety literacy on pre- and post-tests revealed that among all participants, there were significant differences in "easy to understand," "help in safe hospitalization," and "do it yourself" scores. To improve patient safety literacy, patient education materials need to optimize communication by improving patients' knowledge, skills, and attitudes for maintaining and promoting healthy living.

Keywords

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MeSH Term

Adult
Communication
Comprehension
Female
Health Knowledge, Attitudes, Practice
Health Literacy
Humans
Male
Middle Aged
Patient Education as Topic
Patient Safety
Republic of Korea
Seoul

Word Cloud

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