Medical student empathy and breaking bad news communication in a simulated consultation.

Henryk Bukowski, Catherine Sweeney, Deirdre Bennett, Gabriella Rizzo, Colm M P O'Tuathaigh
Author Information
  1. Henryk Bukowski: Psychological Sciences Research Institute, Université Catholique de Louvain, Louvain-La-Neuve, Belgium.
  2. Catherine Sweeney: Medical Education Unit, University College Cork, Cork, Ireland.
  3. Deirdre Bennett: Medical Education Unit, University College Cork, Cork, Ireland.
  4. Gabriella Rizzo: Department of Medicine, Cork University Hospital, Cork, Ireland.
  5. Colm M P O'Tuathaigh: Medical Education Unit, University College Cork, Cork, Ireland. Electronic address: c.otuathaigh@ucc.ie.

Abstract

OBJECTIVES: This study examined the relationship between self-reported empathy and breaking bad news (BBN) communication skills performance in a sample of undergraduate medical students (n = 100) in the clinical years of their program.
METHODS: Correlational and regression analysis examined the relationship between Jefferson Scale of Physician Empathy (JSPE-S) and Empathy Quotient (EQ) scores, and communication skills performance based on students' application of the SPIKES protocol to a BBN scenario in a simulated encounter.
RESULTS: Higher BBN communication skills performance was positively correlated with scores on the "Social Skills" EQ sub-scale (r (99) = 0.31, p = 0.002), which measures spontaneous and context-independent use of social skills. Multiple regression confirmed that "Social Skills" sub-scale variation predicted BBN score variation (B = 2.17, 95% CI = 0.65-3.69, p < 0.01). A weak positive association was also observed between BBN score and the "Standing in Patient's Shoes" JSPE sub-scale (r (99) = 0.22, p = 0.03).
CONCLUSIONS: Findings suggest that specific aspects of dispositional empathy may moderate BBN communications skills competence in medical students.
PRACTICE IMPLICATIONS: A better understanding of the moderating role of personality may lead to more tailored BBN communications skills training interventions and improved transfer of skills to workplace settings.

Keywords

MeSH Term

Clinical Competence
Communication
Education, Medical, Undergraduate
Empathy
Humans
Physician-Patient Relations
Referral and Consultation
Students, Medical
Truth Disclosure

Word Cloud

Created with Highcharts 10.0.0skillsBBNcommunicationempathybreakingbadnewsperformancemedicalstudentsEmpathysub-scalecommunicationsexaminedrelationshipregressionEQscoressimulated"SocialSkills"r99p = 0variationscoremayOBJECTIVES:studyself-reportedsampleundergraduaten = 100clinicalyearsprogramMETHODS:CorrelationalanalysisJeffersonScalePhysicianJSPE-SQuotientbasedstudents'applicationSPIKESprotocolscenarioencounterRESULTS:Higherpositivelycorrelated= 031002measuresspontaneouscontext-independentusesocialMultipleconfirmedpredictedB = 21795%CI = 065-369p < 001weakpositiveassociationalsoobserved"StandingPatient'sShoes"JSPE = 02203CONCLUSIONS:FindingssuggestspecificaspectsdispositionalmoderatecompetencePRACTICEIMPLICATIONS:betterunderstandingmoderatingrolepersonalityleadtailoredtraininginterventionsimprovedtransferworkplacesettingsMedicalstudentconsultationsimulation

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