Factors Associated with Work-Related Burnout among Corporate Employees Amidst COVID-19 Pandemic.

Lawrence T Lam, Mary K Lam, Prasuna Reddy, Prudence Wong
Author Information
  1. Lawrence T Lam: Tung Wah College, Hong Kong, China. ORCID
  2. Mary K Lam: Department of Health and Biomedical Sciences, RMIT University, Melbourne, VIC 3083, Australia.
  3. Prasuna Reddy: Faculty of Science, Engineering and Technology, Swinburne University, Hawthorn, VIC 3122, Australia.
  4. Prudence Wong: Mental Health Association Hong Kong, Hong Kong, China.

Abstract

Work-related burnout is common and has detrimental effects on employees in many industries. The current study aims to examine both environmental and personal factors that are associated with work-related burnout in a population of corporate employees who managed to retain their jobs amidst the global COVID-19 pandemic crisis. This cross-sectional survey served as the baseline data collection of a phase III wait-listed cluster randomised controlled trial (CRCT) of an intervention program on mental well-being at the workplace. Participants were recruited from six large-size corporations. Work-related burnout was assessed by the Maslach Burnout Inventory (MBI), and the Moos Work Environment Scale (WES) was used for evaluating the workers' perspective on the workplace. Information was also collected on demographics and health behaviours. Burnout in this sample was prevalent with 60% of participants rated at a moderate to a high level on emotional exhaustion. Results from the multiple linear regression analyses suggested that different factors were related to different components of burnout. For example, age, work involvement, co-worker cohesion, and work pressure were associated with emotional exhaustion and depersonalisation while others were related to professional accomplishment. The overall results suggested that the work environment is of influential importance to the burnout of employees. However, although the study was conducted during the peak of the COVID-19 pandemic, the factors identified as relating to workplace burnout do not differ much from those identified in a crisis time. Implications of the results were discussed.

Keywords

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Grants

  1. HMRF 02181028/Health and Medical Research Fund, the Food and Health Bureau, The Government of the Hong Kong Special Administrative Region

MeSH Term

Burnout, Professional
Burnout, Psychological
COVID-19
Cross-Sectional Studies
Humans
Pandemics
SARS-CoV-2
Surveys and Questionnaires

Word Cloud

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