Barriers and Facilitators to Online Grocery Shopping Among Supplemental Nutrition Assistance Program (SNAP) Participants: A Mixed Method Study.
Elizabeth Anderson Steeves, Rachel Gillespie, Emily DeWitt, Makenzie Barr, Brittany Cox, Travis Hudson, Lindsey Haynes-Maslow, Angela C B Trude, Alison Gustafson
Author Information
Elizabeth Anderson Steeves: Center for Nutrition and Health Impact, Omaha, Nebraska, USA. ORCID
Rachel Gillespie: Department of Family and Consumer Sciences Extension, University of Kentucky, Lexington, Kentucky, USA. ORCID
Emily DeWitt: Department of Family and Consumer Sciences Extension, University of Kentucky, Lexington, Kentucky, USA. ORCID
Makenzie Barr: Department of Dietetics and Human Nutrition, University of Kentucky, Lexington, Kentucky, USA.
Brittany Cox: Department of Dietetics and Human Nutrition, University of Kentucky, Lexington, Kentucky, USA.
Travis Hudson: Department of Nutrition, University of Tennessee, Knoxville, Tennessee, USA.
Lindsey Haynes-Maslow: Department of Health Policy and Management, University of North Carolina, Chapel Hil, North Carolina, USA. ORCID
Angela C B Trude: Department of Nutrition and Dietetics, Steinhardt School of Culture, Education, and Human Development, New York University, New York, New York, USA. ORCID
Alison Gustafson: Department of Dietetics and Human Nutrition, University of Kentucky, Lexington, Kentucky, USA. ORCID
This mixed methods study explored online grocery shopping perceptions by surveying individuals who do and do not receive SNAP benefits ( = 129) and by conducting interviews with SNAP recipients ( = 26) who have grocery shopped online. T-tests assessed survey findings, codebook thematic analysis was used to identify qualitative themes, and results were interpreted collectively. Survey results found no differences in perceptions of online grocery shopping between SNAP and non-SNAP recipients (p-values = 0.2-1.0) and that 97% of SNAP recipients felt comfortable using SNAP online. Five qualitative themes were identified and provided context to the survey results. The study findings can inform policy actions within SNAP.
