Role of artificial intelligence-powered conversational agents (chatbots) in musculoskeletal disorders: a scoping review protocol.

Joaquin Gonzalez Aroca, Laura Vergara-Merino, Camila Micaela Escobar Liquitay, Humberto Farías, Jorge Olivares Arancibia, Álvaro Puelles, Eva Madrid
Author Information
  1. Joaquin Gonzalez Aroca: Universidad de La Serena, La Serena, Chile joaquin.gonzalez@userena.cl. ORCID
  2. Laura Vergara-Merino: Department of Traumatology and Orthopedics, Pontificia Universidad Católica de Chile, Santiago, Chile.
  3. Camila Micaela Escobar Liquitay: Research Department, Instituto Universitario Hospital Italiano de Buenos Aires, Buenos Aires, Argentina. ORCID
  4. Humberto Farías: Department of Industrial Engineering, Universidad de La Serena, La Serena, Chile.
  5. Jorge Olivares Arancibia: Universidad de Las Americas, Santiago, Chile.
  6. Álvaro Puelles: Universidad de La Serena, La Serena, Chile.
  7. Eva Madrid: Escuela de Medicina, Universidad de Valparaiso, Valparaiso, Chile. ORCID

Abstract

INTRODUCTION: Musculoskeletal disorders (MSDs) represent a significant global health burden that leads to substantial disability with socioeconomic impact. With the rise of artificial intelligence (AI), particularly large language model-driven conversational agents (chatbots), there is potential to enhance the management of MSDs. However, the application of AI-powered chatbots in this population has not been comprehensively synthesised. Therefore, this scoping review aims to explore the current and potential use of AI-powered chatbots in managing MSDs. The review will map out the targeted diseases, the purposes of chatbot interventions, the clinical tools or frameworks used in training these systems and the evaluated outcomes in clinical settings.
METHODS AND ANALYSIS: This scoping review will follow the Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews guidelines, with a comprehensive search across multiple databases, including Medline (Ovid Medline), Embase (Ovid), ISI Web of Science (Clarivate) and ClinicalTrials.gov. We will include studies involving adults with MSDs, regardless of publication status, language or year. The scoping review will exclude studies using non-AI chatbots or human health coaches. Data extraction and synthesis will focus on demographic characteristics, chatbot methods, outcomes and thematic analysis.
ETHICS AND DISSEMINATION: Formal ethical approval is not required as this study involves neither human participants nor unpublished secondary data. The findings of this scoping review will be disseminated through professional networks, conference presentations and publication in a scientific journal.

Keywords

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MeSH Term

Humans
Artificial Intelligence
Musculoskeletal Diseases
Research Design
Communication

Word Cloud

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