Understanding factors influencing personal care workers' intentions to stay: A systematic integrative review.

Britt O'Keefe, Eva Yuen, Susan Perlen, Briony Dow, Alison M Hutchinson
Author Information
  1. Britt O'Keefe: School of Nursing and Midwifery: Center for Quality and Patient Safety Research, Deakin University, Geelong, Australia. ORCID
  2. Eva Yuen: School of Nursing and Midwifery: Center for Quality and Patient Safety Research, Deakin University, Geelong, Australia.
  3. Susan Perlen: School of Nursing and Midwifery: Center for Quality and Patient Safety Research, Deakin University, Geelong, Australia.
  4. Briony Dow: National Ageing Research Institute Inc, Melbourne, Victoria, Australia.
  5. Alison M Hutchinson: School of Nursing and Midwifery: Center for Quality and Patient Safety Research, Deakin University, Geelong, Australia. ORCID

Abstract

OBJECTIVE: To systematically synthesise existing literature to identify influences on personal care workers' intentions to stay when employed in residential aged care.
METHODS: A systematic integrative review was conducted, searching relevant literature across multiple databases, including Business Source Complete, CINAHL Complete, Medline Complete and APA PsycInfo via the EBSCOhost platform and EMBASE (excluding Medline). Articles were eligible for inclusion if they were peer-reviewed, published in English between 1997 and 2024, and focused on factors influencing personal care workers' intentions to stay in residential aged care. The methodological quality of the selected articles was assessed using the Mixed Methods Appraisal Tool.
RESULTS: This review included six articles published between 2007 and 2021, reporting on quantitative (n = 4), qualitative (n = 1) and mixed methods (n = 1) research, with the final study published in 2021. Five employee-related and employer-related themes emerged as important factors that influence personal care workers' intentions to stay: (1) individual characteristics and resilience, (2) career growth and rewards, (3) employment stability and economic workforce pressures, (4) satisfaction and fulfilment in professional caregiving and (5) organisational support and collaborative work environment.
CONCLUSIONS: This review identified key factors influencing personal care workers' intentions to stay, offering actionable insights to inform the development of evidence-based strategies aimed at strengthening workforce retention. Addressing these factors is critical to meeting the needs of an ageing population and ensuring the provision of high-quality care. Furthermore, the review underscores the multifaceted determinants shaping these intentions, emphasising the importance of psychological, social and organisational factors to enhance retention efforts.

Keywords

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Grants

  1. /Postgraduate Research Scholarship from Deakin University

MeSH Term

Humans
Intention
Job Satisfaction
Personnel Turnover
Homes for the Aged
Attitude of Health Personnel
Female
Male
Workplace
Caregivers
Nursing Homes

Word Cloud

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